Privacy Policy

Last updated: 3 September 2025

We respect your privacy. This policy explains how Doorology (“we”, “us”, “our”) collects, uses, and protects your personal data when you use our website and services.

1. Who we are

Trading name: Doorology
Legal entity: Just Fit Interiors Ltd T/A Doorology
Company number: 16125599
Registered address: 4 Lidgett Lane, Garforth, Leeds, LS25 1EQ, United Kingdom
Contact email: hello@doorology.co.uk

2. What data we collect

Identity & contact: name, email, phone.
Address & booking: service type, address, preferred dates, notes.
Marketing preferences: your opt-in/opt-out choice.
Technical (with consent): IP, device/browser info, pages viewed, via cookies/analytics.

3. How we use your data

Provide quotes, schedule work, and communicate about your booking.
Improve our website, services, and customer experience.
Send offers/updates if you opt in (you can opt out anytime).
Meet legal, tax, insurance, and regulatory obligations.

4. Lawful bases

We process your data under contract (to deliver services), consent (marketing/analytics), legitimate interests (running our business, preventing abuse), and legal obligations.

5. Sharing your data

We may share limited data with trusted providers (e.g., scheduling, payments, email, analytics) under data-processing agreements. We do not sell your data.

6. International transfers

If data is transferred outside the UK/EEA (e.g., via cloud services), we use appropriate safeguards such as Standard Contractual Clauses and provider certifications where applicable.

7. Data retention

We keep data only as long as needed for the above purposes and legal requirements. Bookings/invoices are typically retained up to 7 years for tax records.

8. Your rights

Access your data; request correction or deletion.
Restrict or object to processing; data portability.
Withdraw consent for marketing/analytics at any time.
Complain to the UK ICO: ico.org.uk.

9. Cookies & analytics

See our Cookies Policy. We only load analytics if you accept cookies via our banner.

10. Contact

For privacy queries or data requests, email hello@doorology.co.uk.

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